It is important that all members of the staff are consistent with the information that is given out. It's also important that we use the correct phrases and structure our presentation to get the best results. United Professional's consulting team has spent a lot of time carefully wording contract presentation, VIP presentations, missing student calls, sales presentations and overcoming objections. Your goal is to train your staff to make OUR words, THEIR words. From there you can work on professional presentation skills.

It is much faster and easier to train your staff in proven techniques rather than having them add their own wordage or create their own procedures. This is extremely important when opening multiple locations and duplicating results.

If you have a request for a script that is not on this page, please let us know.

The following files are all in Word format so that you can edit them as necessary. Please be careful not to change the systemic philosophy of the script

	NEW! Outgoing Calls for Community Event
	NEW! Tele-Letter Script (this script corresponds with the Tele-Letter featured here.)
	Returning from Summer Vacation Script Use this retention script to get the student back on track and go over any missed curriculum.
	Summer Special Prospecting Script Use this marketing script (before the beginning of summer) to contact all prospects and inform them of your summer specials, summer camps, etc.
	Taking the Summer Off Questions Use this very important retention script to field questions when a student/parent informs you they will be taking the summer off for vacation. This script addresses payment issues and getting the student back on track when they return.
	Recorded Phone Message Script Use this voicemail script for your school's answering machine. Includes "Best Practice" advice.
	Mass Intro Sales Script Use this script during the group sign-ups at your mass introductory classes.
	Confirmation Calls Use these retention call scripts 24 hours prior to a new students' first and second class.
	2-4-6 Week Calls Use these retention scripts to make sure your new student gets a strong start, build a strong relationship with your student, provide superb student service, system to upgrade to Black Belt Club and obtain referrals.
	Missing Student Calls Use these retention scripts 2 times per week to contact students that have missed classes.
	The Ninja Call Use these scripts and NINJA system to avoid missed appointments, contact missed appointments, and improve your percentages.
	VIP Pass - Person to Person Use this script when you hand a prospect your VIP pass.
	Phone Path Use this marketing script for incoming prospect telephone calls.
	Upgrade Conference Scheduling upgrades and the upgrade conference are made easy with these scripts.